The Chapter Hotels - Lancaster Gate | Castle Hotel in London | Historic Luxury Stay

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The Chapter Hotels - Lancaster Gate London Room photo

The Chapter Hotels - Lancaster Gate London Exterior photo

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Key details

About the Castle Hotel

36 Lancaster Gate, London, United Kingdom, W2 3NA

Steps from Hyde Park

Very good

7.4

7.2

/10

4.6

Loved by The Chapter Hotels - Lancaster Gate guests

Quiet area
Friendly staff
Clean bathroom
Good location
Spacious room

"The room itself was very cosy and comfortable, the high ceilings, the floor to ceiling windows - gave a lovely homely feel."

jen c from Ireland

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"There is complimentary water, coffee and cookies in your own room and they change and clean the room everyday."

Gia25 from Austria

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"Great location in a lovely quiet area, close to Kensington Gardens."

Mark

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Amenities

The Chapter Hotels - Lancaster Gate offers easy access to London's public transportation with Lancaster Gate underground station less than a 5-minute walk away. The hotel features express check-in and check-out to enhance guest convenience. A 24-hour front desk is available to address any inquiries or needs.

Rooms

The hotel presents a selection of 100 guest rooms that are equipped with flat-screen TVs and complimentary toiletries. Guests may choose from various room configurations, ensuring options for solo travelers, couples, and families alike. Each room provides an en-suite bathroom for added privacy and convenience.

Location

Situated just steps from Kensington Gardens, the hotel provides easy access to iconic landmarks like the Serpentine Lake and the Albert Memorial. Hyde Park is within walking distance, offering tranquil green spaces for leisure and recreation. With various dining and shopping options nearby, the hotel creates a well-rounded city experience.

Family-Friendly Accommodations

The hotel offers family-friendly accommodations, featuring family rooms that cater to larger groups. Children can benefit from nearby attractions such as the Diana Memorial Playground and the Natural History Museum. The hotel also provides amenities designed to accommodate families traveling with young ones.

Dining

Guests can enjoy breakfast options available at the on-site breakfast area, providing a convenient start to the day. Various local restaurants and cafes are easily accessible within walking distance from the hotel. The hotel's location allows visitors to explore diverse culinary experiences nearby.

Highlights

Location: Minutes from Kensington Gardens

Rooms: 100 guest rooms with flat-screen TVs

Family-Friendly: Family rooms available

Dining: On-site breakfast area

“This boutique property places you directly opposite Hyde Park; beyond location, the personalized service and family-friendly accommodations impress. I especially appreciate the blend of historical charm with contemporary amenities. It's a solid choice for experiencing central London.”

James DavidEditor-in-Chief at Castle-hotel

Location: Great

8.9/10Review score

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Highlights from guests

Room FeaturesSpacious Comfort

Our room was huge, beautifully furnished and clean, providing ample space for both adults and children.

Mei Lin from China

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BathroomModern Relaxation

The modern bathroom was spotless. A hot shower was greatly appreciated after a long journey.

Aisha from Saudi Arabia

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DiningBreakfast Choice

Breakfast offered a wide array of choices and the accommodating staff ensured I had everything I needed.

Kenji from Japan

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Choose your room

Castle hotels provide room choices such as doubles, family chambers, and grand suites—often with breakfast, free cancellations, and exclusive offers

Standard Double Room

2 persons

12 m²

1 Double bed

Shower

Heating

room details

Twin Room Private Bathroom

2 persons

14 m²

2 Single beds

Shower

Heating

room details

Triple Room

2 persons

20 m²

1 Double bed

Shower

Heating

room details

Family Room

2 persons

22 m²

2 Double beds

Shower

Heating

room details

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Facilities

Each castle hotel provides features designed for both comfort and memorable moments

Facilities: Very good

7.4/10Review score

General

No smoking on site
Wi-Fi
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Services

Housekeeping
Tours/Ticket assistance

Business

Business centre
Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Sitting area

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

The Chapter Hotels - Lancaster Gate Location

36 Lancaster Gate, London, United Kingdom, W2 3NA

Map view

36 Lancaster Gate, London, United Kingdom, W2 3NA

City landmarks

Park

Hyde Park

1.6 km

Garden

Buckingham Palace

2.9 km

Museum

Victoria and Albert Museum

2.3 km

Museum

Science Museum

1.9 km

Museum

Natural History Museum

2.1 km

Palace

Kensington Palace

890 m

Landmark

Madame Tussauds London

2.1 km

Park

Kensington Gardens

770 m

Landmark

Coca-Cola London Eye

4.3 km

Landmark

Harrods

2.4 km

Landmark

Marylebone

2.2 km

Museum

The British Museum

3.8 km

Landmark

Oxford Street

2.5 km

Event hall

Royal Albert Hall

1.5 km

Gallery

Wallace Collection

2.2 km

Monument

The Albert Memorial

1.3 km

Landmark

Paddington

860 m

Landmark

Marble Arch

1.6 km

Museum

Apsley House

2.2 km

Landmark

Elfin Oak

690 m

Museum

Design Museum

2.5 km

Landmark

Westbourne Grove

1.8 km

Art object

Sherlock Holmes Museum

3.4 km

Park

Holland Park

2.4 km

Fountain

Princess Diana Memorial Fountain

1.3 km

Gallery

Serpentine Galleries

1.1 km

Gallery

Lisson Gallery

2.0 km

Nearby

Monument

Peter Pan Statue

340 m

LondonEngland

Bayswater

530 m

Restaurants

Taormina

330 m

19 Craven Terrace

La Fiamma

390 m

10 Craven Terrace

Tukdin

470 m

41 Craven Road

Europafood.xb

470 m

35 Craven Road

Laurents

470 m

39 Craven Rd

Park Grand Paddington Court Restaurant

520 m

27 Devonshire Terrace Paddington

Appennino Pizzeria and Rotisserie

520 m

8 Devonshire Terrace Devonshire Square

Olio Bar & Restaurant

230 m

1-7 Lancaster Gate

The Village Paddington

500 m

29-31 Craven Road

Flavors Of India

540 m

46 Gloucester Terrace Paddington

Explore London

Explore Lancaster Gate

Hyde Park

20 minutes' walk

Hyde Park offers sprawling green spaces, boating, and iconic landmarks like the Serpentine Lake. Perfect for relaxation.

Kensington Palace

11 minutes' walk

Kensington Palace features stunning gardens and exhibitions on royal history. Home to the Duke and Duchess of Cambridge.

The Serpentine

8 minutes' walk

The Serpentine is a beautiful lake for boating and picnicking, offering scenic paths and vibrant wildlife all around.

Madame Tussauds London

25 minutes' walk

Famous wax museum showcasing life-like figures of celebrities and historical figures; popular for immersive experiences.

Cycling in Hyde Park

20 minutes' walk

Bike rentals available in Hyde Park, making cycling a great way to explore its vast trails and scenic views.

Spa Retreat

10 minutes' drive

Local wellness centers offer tranquil spa experiences. Treatments such as massages and facials provide ultimate relaxation.

London Zoo

15 minutes' drive

Home to over 750 species of animals, ZSL London Zoo features interactive exhibits and wildlife demonstrations for families.

West End Shows

15 minutes' drive

The West End is London's theater district, featuring award-winning performances from musicals to plays for all ages.

Taormina

4 minutes' walk

Authentic Italian cuisine with a cozy atmosphere. Famous for their wood-fired pizzas and homemade pasta.

La Fiamma

5 minutes' walk

Italian eatery with a casual vibe, known for fresh seafood and delightful risottos. Vegetarian options are available.

Tukdin

6 minutes' walk

Malaysian cuisine in a vibrant setting. Signature dishes include Nasi Lemak and Roti Canai. Perfect for casual dining.

Europafood.xb

6 minutes' walk

Contemporary eatery serving a mix of European dishes with a focus on fresh, locally sourced ingredients.

Royal Albert Hall

18 minutes' walk

Iconic concert hall hosting classical, rock, and pop events. Offers guided tours and a rich history of performances.

Kensington Palace Gardens

11 minutes' walk

Beautiful gardens ideal for family outings, featuring seasonal events, special activities, and serene picnic spots.

The Comedy Store

15 minutes' drive

Renowned comedy club with a lively atmosphere, ideal for laughter. Check out their schedule for weekly shows and events.

Jazz at the Crow's Nest

10 minutes' drive

Jazz bar known for live music nights; perfect for a relaxed evening with great cocktails and delightful tunes.

Local transport options

City Centre

London6 min · 3.8 km

Airports

London City (LCY)29 min · 18.7 km

London Heathrow (LHR)38 min · 24.9 km

Train

Paddington Station8 min · 600 m

Underground

Lancaster Gate tube5 min · 400 m

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of GBP11.99 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Romanian, Polish, Russian, Hindi

Year renovated:

2012

Number of floors:

Number of rooms:

Former name

Arbor Hyde Park

Guest reviews & ratings

Guest impressions & feedback from past stays

Review summary

Based on recent reviews

The hotel is appreciated for its convenient location near Hyde Park and Kensington Gardens, with Lancaster Gate tube station also within easy reach. Guests often find the rooms spacious, particularly those overlooking the private gardens, and appreciate the availability of amenities like air conditioning and refrigerators. While some guests have occasionally noted that rooms can be small, many find the hotel a comfortable and well-located base for exploring London.

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Review score

Based on 1681 verified reviews

6.4/10

Nice

54%

Recommend

Breakfast

10.0/10

Location

8.9/10

Paid Wi-Fi