Hilo Hawaiian Hotel > Bay Views & Steakhouse

Name: HILO HAWAIIAN HOTEL, TRADEMARK COLLECTION BY WYNDHAM
Address: 71 Banyan Drive, Hilo, Hawaii, 96720
Price range: US$109+
Rating: 7.4

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Hilo Hawaiian Hotel, Trademark Collection By Wyndham Beds photo

Hilo Hawaiian Hotel, Trademark Collection By Wyndham Exterior photo

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Key details

About the Castle Hotel

71 Banyan Drive, Hilo, 96720

Close to Hilo Harbor

Very good

7.4

8.0

/10

3.8

3.9

Loved by Hilo Hawaiian Hotel, Trademark Collection By Wyndham guests

Helpful staff

Spacious room

Convenient location

Free parking

"We choose to stay on the bay view side for a little extra and were very happy we did."

Jeff C from United States

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"The room was *very* clean, especially the carpet."

Yuta John Yamada from United States

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"We enjoyed daytime walks in Liliuokalani Gardens, Coconut Isand and under the Banyan trees along Banyan Drive - all adjoining the hotel property."

jwh8123 from United States

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3-star oceanfront hotel in Hilo Bay

Location

Castle Hilo Hawaiian Hotel is situated on historic Banyan Drive, overlooking Hilo Bay. Guests can enjoy scenic views of Mauna Kea, Downtown Hilo, and Lili'uokalani Gardens. This iconic hotel embodies authentic Hawaiian charm and aloha.

Dining

The hotel is home to Hilo's only steakhouse, WSW Steakhouse Restaurant, which offers breakfast and dinner options. Guests can also visit Wai'oli Lounge for a variety of shared plates and live music performances. The Sunday Champagne Brunch includes an extensive buffet with local favorites and an omelet station.

Rooms

Accommodations include Premium Ocean Front Rooms with sweeping views of the Pacific Ocean and Hilo Bay. Ocean Front rooms provide views of Coconut Island and Maunakea, while the 1-Bedroom Suites include kitchenettes and spacious living areas. Most rooms feature private lanais for enjoying the island breeze.

Wellness

The hotel offers a swimming pool and sun deck for relaxation. Guests can enjoy fitness room access included with the daily resort fee. A beauty salon and a massage hale provide additional wellness services on-site.

Business Facilities

Castle Hilo Hawaiian Hotel includes three meeting rooms and banquet facilities recognized for quality by the US Local Business Association. The Moku'ola Ballroom accommodates over 300 guests, suitable for corporate events or receptions. The hotel's dedicated staff ensures proper support for all events.

Highlights

Location: Hilo Bay, scenic views of Mauna Kea

Dining: Hilo's only steakhouse

Rooms: 1-Bedroom Ocean Front Suites with kitchenettes

Wellness: Swimming pool & sun deck

Business: Moku'ola Ballroom for 300+ guests

Events: Recognized as Best Banquet Facilities

“This oceanfront hotel is a gateway to Hilo's charm, placing guests on historic Banyan Drive near prime cultural sites. I think its steakhouse is a real draw, offering unique dining in the area. Families will find spacious suites and a fun pool, rounding out a stay that emphasizes Hawaiian hospitality.”

James DavidEditor-in-Chief at Castle-hotel

Location: Great

8.7/10Review score

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Highlights from guests

DiningMiso Butterfish!

The restaurants offer reasonably priced, really good food. Try the Miso Butterfish and ask for shoyu for your rice - it's Ono!

Keanu L. from United States

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Guest ParkingFree parking!

Free parking is available on site. This made exploring the area easy and stress-free, allowing for a relaxed stay.

Mei L. from Canada

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Room FeaturesBay View Bliss

Upgrading to a bay view room is worth it. Enjoy breakfast on the balcony with open scenery. You might spot whales!

Rajesh P. from India

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Spa & LeisureGarden next door

There is a beautiful park with a Japanese garden next to the property and a gazebo where you can eat your lunch.

Isabelle D. from France

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Choose your room

Castle hotels provide room choices such as doubles, family chambers, and grand suites—often with breakfast, free cancellations, and exclusive offers

One-Bedroom Suite Two Queen Beds Ocean View Non-Smoking
2 persons
Air conditioning
room details
One-Bedroom Oceanfront Suite Two Queen Beds Non-Smoking
2 persons
Air conditioning
room details
One-Bedroom Junior King Suite Banyan View Non-Smoking
2 persons
Air conditioning
room details

Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Each castle hotel provides features designed for both comfort and memorable moments

Facilities: Very good

7.3/10Review score

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Lift
ATM/Cash machine
Barber shop
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Snorkelling
Golf course
Fishing

Services

Housekeeping
Laundry

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Outdoor swimming pool
Sun terrace

Room features

Free Wi-Fi in rooms
Air conditioning

Dining Onsite

Indulge in a delightful culinary experience at Hilo Hawaiian Hotel, where WSW The Steakhouse beckons with its inviting ambiance and exclusive menu offerings. Embrace the flavors of expertly prepared steaks paired with an impressive selection of fine wines and whiskies, creating a unique dining experience infused with the heart of Hilo.

WSW The Steakhouse
Steakhouse
Ambiance
Warm and inviting with a comfortable setting, creating an enjoyable atmosphere for both casual dinners and special occasions.
Key Offerings
Signature steaks, complemented by an exclusive collection of fine wines not found elsewhere in the state, along with an impressive list of whiskies from around the world.
Reservation
Recommended.
Dinner served Monday to Thursday from 5:30 PM to 8:00 PM; Friday and Saturday from 5:30 PM to 9:00 PM; Sunday from 5:30 PM to 9:00 PM.

Hilo Hawaiian Hotel, Trademark Collection By Wyndham Location

71 Banyan Drive, Hilo, 96720

Explore Hilo

Local Highlights

Liliuokalani Park and Gardens

5 minutes' walk

A beautiful park featuring Japanese gardens and scenic ocean views, perfect for a peaceful stroll or a picnic.

Coconut Island

6 minutes' walk

A small island offering stunning views and a relaxed atmosphere; great for families with picnic areas and walking paths.

Pacific Tsunami Museum

5 minutes' drive

A museum dedicated to the history and impact of tsunamis, featuring educational exhibits and survivor stories.

Wailoa River State Park

4 minutes' drive

A natural park ideal for hiking, canoeing, and enjoying local flora and fauna in a tranquil setting.

Kayaking on Wailoa River

5 minutes' drive

Kayaking offers an exciting way to explore the river. Rentals available locally, great for all skill levels.

Yoga Classes at Liliuokalani Park

5 minutes' walk

Relaxing yoga sessions amidst serene garden views. Check local listings for schedules and costs.

Queen's Court Restaurant

1 minute' walk

Offers a mix of local and continental dishes in a casual atmosphere. Known for its brunch and fresh ingredients.

Hilo Bay Cafe

9 minutes' walk

Contemporary American cuisine with a view of Hilo Bay. Signature dishes include seafood and craft cocktails.

Sandalwood Dining Room

5 minutes' walk

Casual dining with a focus on locally sourced ingredients. Reservations recommended, caters to dietary needs.

Hilo Palace Theater

3 minutes' drive

Historic theater featuring classic films and live performances. Check for current showings and special events.

Hula Hula's

7 minutes' walk

A lively bar with live music and a relaxed vibe, perfect for enjoying cocktails and local nightlife.

Local transport options

City Centre
Hilo 27 min · 2.2 km
Airports
Hilo (ITO) 7 min · 4.4 km
Waimea-Kohala (MUE) 141 min · 93.6 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

286

Former name

castle hilo hawaiian hotel

Guest reviews & ratings

Guest impressions & feedback from past stays

Review score

Based on 1331 verified reviews

7.3 /10

Very good

66 %

Recommend

Breakfast

8.3/10

Cleanliness

7.7/10

Comfort

7.7/10

Facilities

7.3/10

Free WiFi

8.0/10

Location

8.7/10

Paid Wi-Fi

7.8/10

Staff

8.1/10

Value for money

7.2/10

Pros

Hilo Bay view

Helpful staff

Free parking

Good bed

Excellent location

Cons

Dated room

Expensive brunch

Damaged ceiling

based on 2233 reviews

3.5/5

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Questions of the users

About Hilo Hawaiian Hotel, Trademark Collection By Wyndham

Is a complimentary breakfast available for guests?

1 February 2024

The hotel does not offer a complimentary breakfast. However, an Ala Carte breakfast menu is available daily from 6:30 AM to 10:00 AM, with prices varying.

What is the best way to reach the nearest beach from the hotel?

15 March 2024

There are two beaches within walking distance: one located at Coconut Island and another at Reeds Bay, both easily accessible from the hotel.

Is there a shuttle service to the airport?

10 April 2024

Shuttle transportation is not provided. Taxis are available to transport guests to and from the airport, which is less than 2.5 kilometers away.

Are there options for adjoining rooms if I need more space?

29 April 2024

Some rooms can be adjoined, but availability is limited. Requests can be made at the time of booking, and the hotel will do its best to accommodate these requests.

Can an extra bed be added to the room?

5 May 2024

An additional rollaway bed can be provided for a fee, depending on availability.

Are there any additional charges beyond room rates and taxes?

20 May 2024

In addition to the room rates and taxes, a daily resort fee of $25.00 applies, which includes various amenities and services.

Is there free WiFi available for hotel guests?

12 June 2024

Yes, complimentary WiFi is provided for all registered guests, suitable for most internet activities. A faster connection is also available for a nominal fee.

What activities are nearby for snorkeling enthusiasts?

22 June 2024

While a couple of swimming areas are close by, Richardson's Beach Park, approximately 8 kilometers away, is recommended for snorkeling.

Is parking available for guests with a rental vehicle?

30 June 2024

Parking is free of charge and available on a first-come, first-served basis, making it convenient for guests with vehicles.

What dining options are available at the hotel?

15 July 2024

The hotel features Hilo's only steakhouse, WSW Steakhouse, serving a variety of meals for breakfast and dinner, along with the Wai'oli Lounge offering shared plates and live music.